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Audio Selection and Testing

Last updated: 2022-04-13 11:57:31

    Feature Overview

    VooV Meeting supports "PC Audio" and "Call In" audio connection methods for your choice. Before or after joining a meeting, test your audio device promptly to ensure that the device can be used normally.

    Prerequisites

    • Mic: built-in mic of your device or an external USB, Bluetooth, or wired mic
    • Speaker: built-in speaker of your device or an external USB, Bluetooth, or wired speaker
    • Logged-in user: Free or Enterprise Edition user
    • Logged-in device:
      • Windows 7 or later
      • macOS 10.11 or later
      • Android 4.4 or later
      • iOS 10 or later

    Notes

    When you join a meeting on PC client, we recommend you test whether your audio devices can be used normally in advance:

    Test before meeting

    • Click the profile photo to enter the personal profile page.
    • Click Settings > Audio on the personal profile page.
    • Select the devices to be used in the Speaker and Mic drop-down lists.
    • After selection, click Test to test the speaker and mic respectively.

    Test during meeting

    • Click Settings on the toolbar during the meeting.
    • Click Audio on the Settings page or click the arrow next to Mute/Unmute on the toolbar and select Audio Options to enter the Audio page.
    • Select the devices to be used in the Speaker and Mic drop-down lists.
    • After selection, click Test to test the speaker and mic respectively.
      Note:

      If you don't select an audio connection method, you cannot speak or hear other attendees during the meeting.

    How to Use

    PC audio

    In "PC Audio" mode, you can directly use the PC mic and speaker (headset) as the meeting audio connection method to join the meeting, which is suitable for small meetings and is not limited by scenarios. If you want to hold a large meeting, we recommend you use "Call In" as the audio connection method, which has a better audio quality.

    • After entering a meeting, select PC Audio or Call In in the Select a Method to Connect to Meeting Audio pop-up window.
    • You can also click the arrow on the right of Mute/Unmute in the toolbar of the meeting window and select PC Audio.
    • You can also select Use PC Audio by Default on the PC Audio tab in the Select a Method to Connect to Meeting Audio pop-up window, so that you don't need to select the audio connection method again when joining a meeting next time, and PC audio will be used by default.

    Call in

    In "Call In" mode, you can use a landline or mobile phone to dial the corresponding number to join a meeting, and the phone rather than the PC mic and speaker will be used as your meeting audio source, which has a more stable call audio quality. However, in this connection method, your carrier will charge you for the local or international call according to applicable billing rules.

    • After you enter a meeting, the Select a Method to Connect to Meeting Audio window will pop up.
    • Click Call In in the pop-up window.
    • Select your country/region.
    • After selection, dial the number displayed on the page by using your landline or mobile phone.
    • After the call is connected, enter the meeting ID and press # for confirmation as prompted.
    • Enter your attendee ID and press # for confirmation.
    • If You have joined the meeting, and x attendees are in the meeting currently is prompted, you have joined the meeting successfully.
    • If you use a mobile phone to dial the number, you can press and hold 0 to enter the + sign; on a VoIP phone, press and hold " " to enter +; on a general landline phone, enter 0086 to indicate the +86 code. Then, enter the attendee ID and press # for confirmation as prompted.
    • After you enter the attendee ID, the landline or mobile phone rather than the PC mic and speaker will be used as the meeting audio source, which has a more stable call audio quality. If you don't enter the attendee ID but directly press # to join the meeting, you will enter the meeting as an independent attendee, and howling may occur on the phone and your original device in the meeting.
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