- Product Introduction
- Introduction of Tencent Cloud Support Plan
- Product Category
- Service Category
- Service Scope
- Service Content
- Introduction of service content
- Self-Support-Standard Services
- Support Methods – Standard Services
- Response Time SLA – Standard Services
- Third-Party Software Support – Standard Services
- Infrastructure Event Management – Advanced Services
- Tencent Smart Advisor Health Check – Advanced Services
- Communication & Training – Advanced Services
- Service Report – Advanced Services
- Architecture Optimization – Expert Services
- High-Availability Optimization – Expert Services
- Stability Optimization – Expert Services
- Business Health Check – Expert Services
- Pricing
- Service Price
- Product Introduction
- Introduction of Tencent Cloud Support Plan
- Product Category
- Service Category
- Service Scope
- Service Content
- Introduction of service content
- Self-Support-Standard Services
- Support Methods – Standard Services
- Response Time SLA – Standard Services
- Third-Party Software Support – Standard Services
- Infrastructure Event Management – Advanced Services
- Tencent Smart Advisor Health Check – Advanced Services
- Communication & Training – Advanced Services
- Service Report – Advanced Services
- Architecture Optimization – Expert Services
- High-Availability Optimization – Expert Services
- Stability Optimization – Expert Services
- Business Health Check – Expert Services
- Pricing
- Service Price
Tencent Cloud Support Plans are billed on a monthly basis, with the support service fees calculated based on the usage of cloud service resources. During the settlement, the billing tiers are determined by the usage of cloud services, with lower rates applied for higher usage levels.
The Basic level of Tencent Cloud Support Plan is provided for free, while the other levels are charged based on a tiered fee structure determined by the consumption amount of cloud services.
Plans | Basic | Developer | Business | Enterprise |
Pricing (per month) | Free | Higher fees will apply: 1. Starting at $19.99 2. 10% of monthly Tencent Cloud usage for the first $0–$200. 3% of monthly Tencent Cloud usage over $200. | Higher fees will apply: 1. Starting at $70 2. 10% of monthly Tencent Cloud usage for the first $0–$700. 7% of monthly Tencent Cloud usage from $700–$5,600. 5% of monthly Tencent Cloud usage from $5,600–$17,500. 3% of monthly Tencent Cloud usage over $17,500. | Higher fees will apply: 1. Starting at $8,000 2. 10% of monthly Tencent Cloud usage for the first $0–$80,000. 7% of monthly Tencent Cloud usage from $80,000–$260,000. 5% of monthly Tencent Cloud usage from $260,000–$500,000. 3% of monthly Tencent Cloud usage over $500,000. |
Note:
Service fees are charged in natural months
Note:
Tencent Cloud may adjust its price list and charging methods at its discretion. Please refer to the latest information published on the Tencent Cloud service website for accurate details.
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