tencent cloud

Feedback

“HTTP ERROR 403” Is Returned When I Access COS Using a CDN Domain

Last updated: 2024-03-25 18:01:58

    Symptom

    When I use a Content Delivery Network (CDN) domain to access Cloud Object Storage (COS), the error code “HTTP ERROR 403” is returned.

    Possible Causes

    The CDN acceleration domain is disabled.

    Troubleshooting Procedure

    1. Log in to the COS console.
    2. Click Bucket List in the left sidebar.
    3. Click the name of the desired bucket to go to the configuration page.
    4. Select Domains and Transfer > Default CDN Acceleration Domain.
    5. In the Default CDN Acceleration Domain area, check whether the Status is Enabled.
    If yes, proceed with the next step.
    6. In the Custom CDN Acceleration Domain area, check whether the Status is Online.
    If yes, contact us.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support