Customer Introduction
Com2uS Platform, headquartered in Seoul, South Korea, is an industry-leading cloud solutions provider of global game service technology. Established in 2016, the company leverages over two decades of group expertise to deliver an all-in-one Game Backend-as-a-Service (GBaaS) ecosystem through its flagship platform, "Hive." By combining core backend infrastructure, including cross-play tools, global payments, big data analytics, and blockchain integration—into a single SDK interface, Com2uS Platform drastically reduces operational complexity for developers. Backed by robust cloud computing services and a global network, the company empowers studios worldwide to seamlessly connect with players and focus entirely on creating exceptional gaming experiences.
Challenges & Goals
To sustain its rapid global expansion, Com2uS Platform needed to address escalating network latency, soaring operational costs, and complex cross-border compliance demands across diverse markets.
Ensuring Consistent Global Performance and Low Latency
Gaming services are exceptionally sensitive to network performance, where even minor latency or transient glitches can directly degrade the player’s experience and impact user retention. For Com2uS Platform, maintaining consistent, high-quality connectivity across geographically dispersed player bases was paramount. The company needed a network solution that could minimize packet loss and deliver ultra-low latency worldwide.
Optimizing Infrastructure Costs Under Sudden Traffic Surges
The dynamic nature of global game launches and marketing events leads to unpredictable traffic spikes that place heavy demands on infrastructure. Com2uS Platform required a highly flexible network capable of seamlessly absorbing these surges without compromising game performance. At the same time, the company needed to find a more competitive cost structure to keep global content delivery sustainable as its player base expanded to a massive scale.
Navigating Complex Security and Regional Compliance
Operating in multiple global jurisdictions, particularly across highly regulated Asian markets, requires strict compliance with localized security and technical standards. Com2uS Platform needed a trusted cloud partner whose infrastructure and platform services strictly complied with diverse international frameworks, safeguarding player data without hindering performance.
Why Tencent Cloud
Com2uS Platform partnered with Tencent Cloud as its strategic partner due to the cloud provider's superior cost efficiency, game-industry expertise, and highly responsive, tailored technical support.
Exceptional Cost-to-Performance Value
During rigorous internal evaluations, Tencent Cloud stood out by delivering highly competitive cost-efficiency. Com2uS Platform projected over 50% in cost savings, all while maintaining exceptional, stable, and reliable network performance during heavy stress testing.
Deep Gaming Expertise and Global Infrastructure
With its extensive experience in the gaming sector, Tencent Cloud possesses a profound understanding of game lifecycle management, multiplayer networking, and game distribution. This industry-specific insight, combined with Tencent Cloud's extensive infrastructure footprint across Asia and other emerging markets, made it the ideal partner to support Hive’s global distribution.
Proactive and Tailored Technical Support
Rather than adopting a generic, one-size-fits-all cloud package, Com2uS Platform partnered with Tencent Cloud to implement customized technical solutions tailored to individual project scenarios. Through dedicated alignment with specialist engineers, direct communication channels, and collaborative face-to-face meetings, the Tencent Cloud team worked proactively with Com2uS Platform to optimize network routing and seamlessly deploy customized updates.
Highlighted Benefits
Following its partnership with Tencent Cloud and the migration to Tencent Cloud EdgeOne, Com2uS Platform achieved over 50% reduction in content delivery costs and secured seamless, stable connectivity for 900 million users.
Significant Cost Reduction
By transitioning its entire content delivery network (CDN) services to Tencent Cloud EdgeOne, Com2uS Platform successfully slashed its previous CDN-related expenditures by more than 50%.
Consistently Stable Performance
The migration to Tencent Cloud EdgeOne secured highly stable, low-latency service performance across global network environments, guaranteeing that players experience zero friction during login, payments, and community interactions.
A Foundation for Mutual Growth
The partnership with Tencent Cloud has evolved from a standard vendor-client transaction into a deep strategic partnership focused on co-innovation. Com2uS Platform is planning to integrate Tencent Cloud's emerging suite of AI products into its next-generation platform features.
"Looking ahead, we hope to move beyond a conventional vendor relationship with Tencent Cloud and further evolve into a model of co-growth. As Tencent Cloud continues to roll out its expanding suite of AI products, we are excited to actively leverage these innovations. Furthermore, as a key strategic partner, we look forward to advancing hand-in-hand with Tencent Cloud to achieve deeper, synergistic development."
— Haseop Oh, Head of Cloud Division at Com2uS Platform