Tencent Cloud Compliance Center

Compliant with various country- and industry-specific requirements, Tencent Cloud is committed to creating secure, reliable, and trustworthy cloud services for our customers.

Global Compliance

Tencent Cloud builds the cloud services in accordance with internationally recognized standards for information security and IT management, thereby providing our customers with cloud services certified by authoritative third-party accrediting agencies.

Personal Information Protection

Tencent Cloud is committed to protecting the personal information of each customer and user by building a comprehensive personal information management system and taking various technical measures.

Security Whitepaper

The Tencent Cloud Security White Paper explores Tencent Cloud's security practices in multiple aspects and provides best practices and security solutions for the secure use of Tencent Cloud products.

Compliance Support

Tencent Cloud provides customers with compliance reports issued by third-party auditors who test and verify our compliance with global, regional, and industry-specific security standards and regulations. If you need a compliance report, please contact us.

Help
Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

7x24 Phone Support
Hong Kong, China
+852 800-964-163 (Toll Free)
+852 800 906 020 (Toll Free)
United States
+1 888-652-2736 (Toll Free)
+1 844 606 0804 (Toll Free)
Canada
+1 888 605 7930 (Toll Free)
England
+44 808 196 4551 (Toll Free)
Australia
+61 1300 986 386 (Toll Free)
Korea
+82 080-899-3166 (Toll Free; local time: 9:00—12:00, 13:00-18:00)
Local hotline to be supported for more regions