Remote Connect Failure Due to Security Group Settings

Last updated: 2020-04-27 15:00:30

    This document describes how to troubleshoot the problem where you are unable to connect remotely to a CVM due to security group configuration issues.

    Diagnostic Tool

    You can use Port Verification to check whether the problem is caused by security group configurations.

    1. Log in to the Port Verification.
    2. In the Port Verification page, select the instance to check and click Quick Check. This is shown in the following figure:

      If the check shows that the instance has ports that are not open, you can select Open all ports to open all commonly used ports of the CVM to the Internet, and try to log in remotely again.

    Modifying security group configurations

    If you do not want to use Open all ports to open all commonly used ports of the CVM to the Internet, or you need to customize the remote login port, you can use custom configuration of the inbound and outbound rules of the security group to resolve remote login failures. For more information, see Modifying Security Group Rules.

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