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Guideline to Taobao Login Failed Through Tencent Cloud CVM

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Last updated: 2020-08-10 10:59:55

Issue

Some users may receive an access denied error message when visiting Taobao through Tencent Cloud Virtual Machine (CVM). An example is shown below.
On a CVM instance



Causes

Taobao has put restrictions on some external APIs, which result denied access.

Solutions

The following solutions are recommended.
1. Report this fault to Taobao.
2. As a workaround, you can change the public IP of your CVM. For more information on how to do this, please see Changing Public IP Addresses.
Thank you for your support.

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