tencent cloud



Last updated: 2021-10-27 16:01:48

1. API Description

Domain name for API request: trtc.tencentcloudapi.com.

This API is used to query the user list of a specified time range (up to 4 hours) in the last 14 days. Data of 6 users is displayed on each page by default, and data of up to 100 users can be displayed on each page (PageSize set to 100 or smaller).
Note: You can use this API to query or check historical data, but not for real-time key business logic.

A maximum of 20 requests can be initiated per second for this API.

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2. Input Parameters

The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.

Parameter Name Required Type Description
Action Yes String Common parameter. The value used for this API: DescribeUserInformation.
Version Yes String Common parameter. The value used for this API: 2019-07-22.
Region Yes String Common parameter. For more information, please see the list of regions supported by the product.
CommId Yes String Unique ID of a call: sdkappid_roomgString_createTime. The roomgString refers to the room ID, and createTime refers to the creation time of a room in the format of UNIX timestamp in seconds, such as 1400353843_218695_1590065777. Its value can be obtained from the DescribeRoomInformation API (related document: https://intl.cloud.tencent.com/document/product/647/44050?from_cn_redirect=1).
StartTime Yes Integer Query start time (s) in the format of Unix timestamp (e.g., 1590065777), which must be a time point in the last 14 days
EndTime Yes Integer Query end time (s) in the format of Unix timestamp (e.g., 1590065877)
SdkAppId Yes String SDKAppID of the users to query, e.g., 1400353843
UserIds.N No Array of String The array of user IDs for query. You can enter up to 6 user IDs. If it is left empty, data of 6 users will be returned.
PageNumber No String Page index starting from 0. If either PageNumber or PageSize is left empty, 6 data entries will be returned.
PageSize No String Number of entries per page. If either PageNumber or PageSize is left empty, 6 data entries will be returned. PageSize is up to 100.

3. Output Parameters

Parameter Name Type Description
Total Integer Total number of users whose information will be returned
UserList Array of UserInformation User information list
Note: this field may return null, indicating that no valid value was found.
RequestId String The unique request ID, which is returned for each request. RequestId is required for locating a problem.

4. Example

Example1 Querying users and call metrics

Input Example

Host: trtc.tencentcloudapi.com
Content-Type: application/json
X-TC-Action: DescribeUserInformation
<Common request parameters>

    "StartTime": 1590065777,
    "CommId": "1400353843_218695_1590065777",
    "UserIds": [
    "SdkAppId": "1400353843",
    "EndTime": 1590065877

Output Example

  "Response": {
    "Total": 1,
    "UserList": [
        "RoomStr": "218695",
        "UserId": "user1_54816741",
        "JoinTs": 1590065777,
        "LeaveTs": 1590067658,
        "Finished": true,
        "DeviceType": "",
        "SdkVersion": "4.3.14",
        "ClientIp": ""
        "RoomStr": "218695",
        "UserId": "user2_2107025",
        "JoinTs": 1590065700,
        "LeaveTs": 1590067693,
        "Finished": true,
        "DeviceType": "",
        "SdkVersion": "4.3.14",
        "ClientIp": ""
    "RequestId": "2e12e365-43e8-4efd-902d-906303e2ee4a"

5. Developer Resources


TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.

Command Line Interface

6. Error Code

The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.

Error Code Description
InternalError Internal error.
InternalError.DBError An error occurred while querying the database.
InternalError.HttpParaseFalied Failed to parse the HTTP request.
InternalError.InterfaceErr API error.
InternalError.MethodErr Unsupported method.
InvalidParameter Invalid parameter.
InvalidParameter.BodyParamsError Failed to parse the body parameter.
InvalidParameter.EncodeParams Invalid EncodeParams.
InvalidParameter.PageSize Invalid PageSize.
InvalidParameter.QueryScaleOversize The range for query exceeded the limit.
InvalidParameter.SdkAppId SdkAppId is incorrect.
InvalidParameter.SdkAppid Inoperable SdkAppid.
InvalidParameter.StartTs Invalid StartTs.
InvalidParameter.StartTsOversize The start time for query exceeded the limit.
MissingParameter Missing parameter.
MissingParameter.CommId CommId is missing.
MissingParameter.EndTs endTS_s is missing.
MissingParameter.SdkAppId SdkAppId is missing.
MissingParameter.StartTs startTS_s is missing.
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