This document describes how audio call, video call, and interactive live audio/video streaming are billed on a monthly basis.
You can use the TRTC price calculator to estimate your cost.
If you have a contract with TRTC, the billing details in the contract will apply.
Note:Cumulative video resolution applies to accounts whose first TRTC application is created on or after October 27, 2021.
TRTC adds up the audio and video durations of all projects under your account at the end of each month. Note that video durations are classified into four categories based on "cumulative video resolution" and are priced differently. TRTC offers each account a 10,000-minute free package per month, which can offset your monthly durations. The remaining durations multiplied by their unit prices are your total monthly cost.
Monthly cost = Audio duration x Unit price of audio duration + Video durations of different categories x Unit price of the corresponding category
The audio/video duration of a call is the sum of the durations of all users.
Category | Price (USD/1,000 Min) | Cumulative Video Resolution |
---|---|---|
Audio | 0.99 | - |
HD | 3.99 | Resolution ≤ 921,600 (1280 x 720) |
Full HD | 8.99 | 921,600 (1280 x 720)< Resolution ≤ 2,073,600 (1920 x 1080) |
2K | 15.99 | 2,073,600 (1920 x 1080) < Resolution ≤ 3,686,400 (2560 x 1440) |
4K | 35.99 | 3,686,400 (2560 x 1440) < Resolution ≤ 8,847,360 (4096 x 2160) |
For example, if a user subscribes to two 960 x 720 video streams, the user’s cumulative video resolution is 960 x 720 + 960 x 720 = 1,382,400, which falls in the category of FHD.
This section uses an example to show you how TRTC calculates fees.
Assume that six users entered a room at the same time and communicated over video for 60 minutes.
There were three anchors (A, B, and C) in the room. The video resolution of A was 960 x 720, and that of B and C were both 640 x 480. Two of the audience members subscribed to the video streams of all anchors, while the other subscribed to audio only. A also shared the screen at a resolution of 1920 x 1080.
The table below shows the cumulative resolution of videos received by each user, the categories the resolutions fall in, and their prices.
User | Streams Received | Resolution | Cumulative Resolution | Category | Duration (Min) |
---|---|---|---|---|---|
A (shared the screen) | B’s and C’s video streams | 640 x 480 x 2 | 614,400 | HD | 60 |
B | A’s video and screen sharing streams + C’s video stream | (960 x 720) + (640 x 480) + (1920 x 1080) | 3,072,000 | 2K | 60 |
C | A’s video and screen sharing streams + B’s video stream | (960 x 720) + (640 x 480) + (1920 x 1080) | 3,072,000 | 2K | 60 |
Audience 1 | A’s video and screen sharing streams + B’s and C’s video streams | (960 x 720) + (640 x 480 x 2) + (1920 x 1080) | 3,379,200 | 2K | 60 |
Audience 2 | A’s video and screen sharing streams + B’s and C’s video streams | (960 x 720) + (640 x 480 x 2) + (1920 x 1080) | 3,379,200 | 2K | 60 |
Audience 3 | Audio streams only | - | - | Audio | 60 |
The figure below shows the billing details:
Formula: Monthly cost = Audio duration x Unit price of audio duration + Video durations of different categories x Unit price of the corresponding category
Billable Item | Total Duration (Min) = Sum of User Durations | Unit Price (USD/1,000 Min) | Cost by Category (USD) | Total Cost (USD, rounded to 2 decimals) |
---|---|---|---|---|
HD | 60 x 1 = 60 | 3.99 | (60/1000) × 3.99 = 0.2394 | 4.14 |
2K | 60 x 4 = 240 | 15.99 | (240/1000) x 15.99 = 3.8376 | |
Audio | 60 x 1 = 60 | 0.99 | (60/1000) x 0.99 = 0.0594 |
This section uses an example to show you how TRTC calculates fees.
Assume that six users entered a room at the same time and communicated over video for 60 minutes.
There were four anchors (A, B, C, and D) in the room. The video resolution of A, B, and C was 480 x 480, while D published only audio. One of the audience members subscribed to the video streams of all anchors, and the other subscribed to audio only.
The table below shows the cumulative resolution of videos received by each user, the categories the resolutions fall in, and their prices.
User | Streams Received | Resolution | Cumulative Resolution | Category | Duration (Min) |
---|---|---|---|---|---|
A | B’s and C’s video streams + D’s audio stream | 480 x 480 x 2 | 460,800 | HD | 60 |
B | A’s and C’s video streams + D’s audio stream | 480 x 480 x 2 | 460,800 | HD | 60 |
C | A’s and B’s video streams + D’s audio stream | 480 x 480 x 2 | 460,800 | HD | 60 |
D | A’s, B’s, and C’s video streams | 480 x 480 x 3 | 691,200 | HD | 60 |
Audience 1 | A’s, B’s and C’s video streams + D’s audio stream | 480 x 480 x 3 | 691,200 | HD | 60 |
Audience 2 | Audio streams only | - | - | Audio | 60 |
Formula: Monthly cost = Audio duration x Unit price of audio duration + Video durations of different categories x Unit price of the corresponding category
Billable Item | Total Duration (Min) = Sum of User Durations | Unit Price (USD/1,000 Min) | Cost by Category (USD) | Total Cost (USD, rounded to 2 decimals) |
---|---|---|---|---|
HD | 60 x 5 = 300 | 3.99 | (300/1000) x 3.99 = 1.197 | 1.26 |
Audio | 60 x 1 = 60 | 0.99 | (60/1000) x 0.99 = 0.0594 |
There are some other matters that merit your attention.
You can use the TRTC Price Calculator to estimate your cost.
TRTC calculates durations in seconds and converts monthly cumulative seconds to minutes for billing. Specifically, it adds up the audio and video durations (in seconds) for a month and divides them by 60. The results are rounded up to the nearest whole number. For example, if your account consumed 59 seconds of audio duration and 61 seconds of video duration in a month, you would be billed for 1 minute of audio duration and 2 minutes of video duration. The margin of error for monthly durations is smaller than 1 minute.
In the dual-stream mode, a user’s resolution is calculated as follows:
The resolution set in TRTCVideoEncParam
is used for the billing of screen sharing duration. For how to set the resolution, see the documents below:
On web, a target resolution may be unattainable due to device and browser restrictions, in which case the browser will adjust the resolution automatically to make it as close as possible to the target, and the actual resolution will be used for billing. For details, see setScreenProfile.
If you use other Tencent Cloud products or TRTC services that are not video call or interactive live streaming, for example, on-cloud recording, you will be charged additional fees. For details, see the billing documents of the corresponding products or TRTC services.
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