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Overdue Policies

Last updated: 2022-07-14 10:23:41

    Service Suspension

    When your Tencent Cloud account goes overdue, the following polices are applied to TEM resources under your account:

    • ≤ 24 hours: The billing and running of all existing environments and instances remain normal.
    • > 24 hours and ≤ 7×24 hours: The billing and running of all existing environments remain normal. All instances stop running. You cannot create or modify environments and applications.
    • > 7×24 hours: All environments and applications under the account are terminated permanently. The billing stops.

    Service Recovery

    When the overdue payment is made, TEM service is recovered.

    • Environments and running instances are recovered automatically without any change.
    • Applications stopped need to be manually enabled again.
    • Terminated resources cannot be restored.
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