Prepaid Billing
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Note:
Prepaid services are now available on the International site for selected products. Opting for prepaid plans grants you exclusive benefits. For details on applicable scope, validity period, refund policies, and product specifications, contact our sales team.
Prepaid plans generally take the form of Yearly/monthly Subscription. Based on your needs, you can pay upfront for Tencent Cloud resources for a month, several months, or several years. After payment, you will be able to access the purchased resources until your subscription expires.
Note:
This document describes only the billing mode. To view the prices of specific products, see Tencent Cloud Pricing.
Application Scenarios
We recommend the prepaid billing mode if:
You have steady business.
You need to use cloud resources in the long term and value cost efficiency.
Billing Process
1. Shop
Go to Tencent Cloud’s website, choose the service and resources you need, and view the price.
After logging in to the official website, users can select the desired products, configurations, and corresponding prices.
2. Pay
Click Purchase, check your order information, and make the payment.
Click Confirm Purchase to proceed with order verification and payment, completing the purchase process. After a successful purchase, you can view the corresponding order information in Billing Center > Order Management.
3. Bill
In prepaid billing mode, a bill that includes the purchase/renewal information will be generated automatically after payment.
In the prepaid billing mode, a bill is generated after you place an order. You can view the information and fees of your purchase and renewal orders in Bills.
4. Renewal
5. Action upon expiration
If you fail to renew your subscription after it expires, the service will be suspended and the resources will be terminated. You can enable auto-renewal for your resources. When auto-renewal is enabled, Tencent Cloud will automatically renew your subscription and deduct the renewal fee from your account balance upon expiration.
See below fo
r what happens before and after your subscription expires:Stage | Processing Mechanism |
7 days before expiration - 1 day before expiration | Auto-renewal not enabled: Tencent Cloud will notify you that your subscription is about to expire via email, SMS, and Message Center every other day. One day before expiration, you will also receive an audio call about the pending expiration. The actual notification methods depend on your message subscription configuration in Message Center. Auto-renewal enabled: No notifications will be sent if there is sufficient balance in your account. If your account balance is insufficient to cover the renewal fee, Tencent Cloud will notify you via email, SMS, and Message Center every other day. One day before expiration, you will also receive an audio call about the pending expiration. The actual notification methods depend on your message subscription configuration in Message Center. |
On the expiration day - Before service suspension | Auto-renewal not enabled: If you fail to renew your subscription after it expires, Tencent Cloud will suspend the service for your account (you will no longer have access to the resources, but the data will be retained). Before suspension, Tencent Cloud will notify you that your subscription has expired and prompt you to renew it in order to continue using the service via email, SMS, and Message Center every other day. On the day of expiration/service suspension, you will also be notified via an audio call. The actual notification methods depend on your message subscription configuration in Message Center. Auto-renewal enabled: If your account has sufficient balance, your subscription will be renewed automatically, and you will be notified of the successful renewal. If your account balance is insufficient to cover the renewal fee, Tencent Cloud will notify you that renewal has failed and prompt you to top up via email, SMS, and Message Center every other day until service suspension or successful renewal (an auto-renewal attempt will be made every day). On the day of expiration/service suspension, you will also be notified via an audio call. The actual notification methods depend on your message subscription configuration in Message Center. |
Service suspension | If a resource is not renewed after expiration, it will be suspended between day 1 and day 7 after expiration (the specific suspension time varies by product). Users can renew and recover the cloud resource from the recycle bin in the product console or by contacting Tencent Cloud support to restore its working state. Notifications will still be pushed every 1 day between suspension and release, up to three times, via email, SMS, and internal message (the actual delivery method is subject to the user's subscription settings in the Message Center). |
Resource release | If the user does not renew after service suspension, the resource will be released, and its data will be cleared and cannot be recovered. A reminder will also be sent via email, SMS, and internal message on the day of resource release (the actual delivery method is subject to the user's subscription settings in the Message Center). |
Note:
After your subscription expires, some Tencent Cloud services allow you to continue using the services for several days, during which you will be notified to renew your subscription or top up your account.
For a small number of Tencent Cloud services, cloud resources are retained for users for a period of time after the subscription expires. These resources are not terminated until more than eight days after expiration.
Advantages
The unit price is lower than that of the pay-as-you-go model.
Allows you to pay for your resource usage in advance so that resources are always available.
Disadvantages
Does not support self-service resource returns.
Has upgrade/downgrade restrictions.
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