Pay-as-you-go instances can be returned, but there will be no refunds.
Self-Service Return Instructions
In cases of suspected anomalies or malicious returns, Tencent Cloud reserves the right to reject your return request.
Certain promotion resources are not eligible for self-service returns. Please visit the official website for details.
Downgrading Refunds
The process of resource downgrading adheres to the principle of refund before repurchase. That is, the refund for downgrading equals the resource withdrawal refund minus the fees of the new resource purchase. Any coupons used at the time of purchase are non-refundable, whereas fees paid via non-coupon methods will be refunded to the Tencent Cloud account of the payer based on the original payment method (cash or gift credits) and the corresponding payment ratio.
Refund amount for resource withdrawal: Calculated based on the non-full refund policy.Fees of purchasing the new resource: Calculated based on the price and corresponding discounts for the new purchase.