Applying for Connection

Last updated: 2020-02-25 14:55:54


Tencent Cloud all connection access applications (including BM, ECN, etc.) need to be uniformly initiated and completed on the console. Tencent Cloud Direct connect access service is only for Tencent Cloud enterprise Verification customer service, enterprise Verification related questions, please refer to [ Identity verification Guide to Enterprises].
Complete the application for and setup of Tencent Cloud physical Direct Connect by following the steps below:

Apply in the Console

  1. Login Direct connect connects to the console .
  2. Click + New To initiate an application for physical Direct Connect.
    You will be required to fill in the following information:
Parameter DESCRIPTION Remarks
Direct Connect Name You can define the name of your physical direct connect Modification allowed
Direct Connect Provider Available options: China Telecom, China Unicom, China Mobile, other providers in Mainland China (select this if your direct connect is provided by a provider in Mainland China other than China Telecom, China Unicom and China Mobile), and providers outside Mainland China (select this if your direct connect is provided by a provider outside Mainland China) Access Point
Cloud API Type Indicates the type of the API for connecting the physical direct connect with the Tencent Cloud access device Select the API type based on your bandwidth. You can consult with your Direct Connect provider or Tencent Cloud's architect or after-sales manager
Your IDC Location Detailed address The floor of the IDC should be provided in the address
Bandwidth Support for 2-100000Mbps -
Carrier Circuit ID The unique circuit number provided by ISP is used to identify the circuit and guarantee. -
Redundant Physical Direct Connect Determining the master/slave relation between physical direct connects can avoid single point of failure caused by two physical direct connects connecting to the same access device Determining the master/slave relation is to avoid two lines connecting to the same access point. The master/slave relation of Direct Connect tunnel needs to be applied for on the Direct connect tunnel product page
Applicant Name Direct connect accesses the name of the concierge. -
Applicant Mobile Direct connect connects to the phone of the docker. -
Contact Email The email of the contact for Direct ConnectAfter the construction application is submitted, the physical Direct Connect will change to "Applying" status, and the Tencent Cloud's Direct Connect manager will evaluate your application for Direct Connect within 3 business days.

Resource audit and confirmation

  • After receiving your Direct connect application, Manager Tencent Cloud and Direct connect will comprehensively evaluate Direct connect's resources and communicate with you over the phone the details of Direct connect's access service. After confirming that connection can access, he will set connection's status as "to be paid".
  • Connection's application may be rejected when the following circumstances occur:
    Inaccurate information: The access information you entered is incomplete. Please update the information according to the feedback of the Direct Connect manager and resubmit an application.
    Access port or uplink bandwidth resources are insufficient. Please resubmit an application according to the Direct Connect manager's feedback after the resources are sufficient.
    Disqualification: Physical Direct Connect is only available to large-scale enterprise customers. Please resubmit an application after updating the enterprise qualification.

Payment and Acceptance
After the evaluation of connection's application is passed, you can complete the payment in the console.

  1. Login Direct connect connects to the console .
  2. Find the physical direct connect to be paid in the physical Direct Connect list, and click Pay .
  3. Confirm the Direct Connect information in the pop-up window, and click OK .
  4. Enter the billing platform to complete the payment.

After the console payment is successful, Manager Direct connect will immediately accept the access request and coordinate relevant resources to assist in the construction of access. Connection will automatically enter the "running" state after the completion of the construction.