tencent cloud

PrevNext

Feedback

search by keyword

Recent Pages

Documentation
Direct Connect
    Documentation
    Download PDF

    Applying for Connection

    Last updated: 2024-01-13 16:40:45
    Download PDF
      This document introduces how to create a connection in the Tencent Cloud console.

      Process

      
      Note:
      After creating a connection, contact your Tencent Cloud sales rep promptly to further configure it. If you don't have a sales rep, submit a ticket for application.
      1. Create a connection: Synchronize your connection application in the console. Then, the connection status will become Applying.
      2. Review resources and design solutions: Tencent Cloud will review resources after receiving your connection application. The connection status becomes Evaluating. Then, the connection manager will confirm the connection design with you synchronously. After confirmation, the connection status turns to be Pending paid.
      3. Complete the payment: After the payment is completed in the console, the connection status will be changed to Constructing. You also need to contact the carrier and Tencent Cloud to complete the connection construction and acceptance, and confirm the acceptance in the console. The accepted connection will be in Running status.
      Note:
      From February 1, 2021, Tencent Cloud permanently reduces or exempts the initial installation fee for all newly created connections. During the application process, the connection status will be directly transferred from Evaluating to Constructing, with Pending paid status being cancelled.

      Directions

      Step 1. Create a connection

      After the application is submitted, the connection status will become Applying. Tencent Cloud will assess resources and provide solutions within three business days.
      1. Log in to the Direct Connect console and click +New on the Connections page.
      2. Complete the following configurations and click OK.
      Parameter
      Description
      Remarks
      Connection name
      Set a name for your connection.
      You can rename your connection.
      Region
      Select the geographic area of a physical data center. Tencent Cloud regions are completely isolated from each other to ensure maximum stability and fault tolerance between different regions.
      To reduce the access delay and improve the download speed, we recommend you choose the nearest region.
      Access point
      Select the network service provider of Tencent Cloud connection. We recommend you choose the nearest access point. For details, see Connection Access Point.
      A region supported by Tencent Cloud generally has more than two access points, which can realize two-line disaster recovery.
      Connection provider
      Select a carrier with compliant telecommunication business operation qualifications.
      CTCC, CMCC, CUCC, local connection carriers, other carriers in/outside the Chinese mainland.
      Cloud port
      Supported specifications: 1G, 10G and 100G.
      To use 100G ports, submit a ticket.
      Port type
      Choose fiber optic port or electrical port as needed. The available ports vary with the port type. For example, 1G ports include fiber optic port and electrical port, while 10G ports only include fiber optic port.
      Select the appropriate interface based on your bandwidth. For technical support, consult your connection service provider or Tencent Cloud architect/after-sales manager.
      Bandwidth cap
      Set a bandwidth cap between 1-1,000 Mbps for a 1G port.
      Set a bandwidth cap between 1-10,000 Mbps for a 10G port.
      -
      IDC address
      Select the specific address of the user IDC.
      -
      Contact person
      Enter the name of customer-side contact person for applying for a connection.
      For example, John Smith.
      Contact details
      Enter the contact details of customer-side contact person for applying for a connection.
      -
      Applicant email
      Enter the email address of the connection applicant.
      XXXX@XXXX.com.

      Step 2. Review resources and design solutions

      After your application for a connection is submitted, Tencent Cloud's Direct Connect representative will comprehensively assess Direct Connect resources and then check with you the service details over the phone. After the connection is confirmed to be accessible, its status becomes Pending paid. Your connection application may be rejected for any of the following reasons:
      Inaccurate information: The access information you entered is incomplete. Modify your application according to the feedback of the Direct Connect representative, and submit again.
      Insufficient resources: The access port or uplink bandwidth resources are insufficient. Submit a new application after the Direct Connect representative confirms the resource availability.
      Ineligibility: The connection is only available to large-scale organizational customers. After you are eligible, resubmit an application.

      Step 3. Complete the payment

      After your application is approved, you need to complete the payment on the console. Then the Direct Connect representative will accept the access request and coordinate resources for the connection construction. After the connection is completed and accepted, the connection status becomes Running. Perform the following steps to make the payment:
      1. Log in to the Direct Connect console.
      2. Locate the connection to be paid for in the connection list, and click Pay Now.
      3. Confirm the Direct Connect information in the pop-up window, and click OK.
      4. Access the billing platform to complete the payment.

      Step 4. Configure the alarm recipient

      After a connection is created, Tencent Cloud automatically configures the following metric alarm for its bandwidth utilization, helping you monitor and manage your connection.
      Metric
      Statistical Period
      Condition
      Threshold
      Duration
      Policy
      dc_band_rate
      One minute
      >=
      80%
      At five consecutive data points
      Alarm once a day
      The automatically created default alarm policy is not configured with recipient information, and only supports console alarms. You can configure alarm recipients by yourself. For details, see Configuring Alarm Policies.

      Subsequent Operations

      After the carrier completes the connection construction, you need to test and accept it by creating a direct connect gateway and a dedicated tunnel. The accepted connection will be in Running status.
      Creating Direct Connect Gateway
      Creating a Dedicated Tunnel
      Configuring a Route Table
      Contact Us

      Contact our sales team or business advisors to help your business.

      Contact Us
      Technical Support

      Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

      Submit a Ticket
      7x24 Phone Support
      Copyright © 2013-2024 Tencent Cloud. All Rights Reserved.
      Privacy PolicyLegalCookie Policy