- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- RocketMQ 5.x
- RocketMQ 4.x
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Development Guide
- SDK Documentation
- Migration to Cloud
- API Documentation
- FAQs
- TDMQ FOR ROCKETMQ SERVICE LEVEL AGREEMENT
- Contact Us
- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- RocketMQ 5.x
- RocketMQ 4.x
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Development Guide
- SDK Documentation
- Migration to Cloud
- API Documentation
- FAQs
- TDMQ FOR ROCKETMQ SERVICE LEVEL AGREEMENT
- Contact Us
Note：
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
Notice
When the cluster is no longer in use, terminate it to avoid ongoing charges.
Upon the termination or repossession of a cluster, the associated data will be cleared and cannot be retrieved.
Pay-as-you-go
Under the pay-as-you-go mode, the billing cycle is "daily". That is, the billing system measures service usage and generates a bill based on the previous day's usage on the next day, and deducts the service fees from your account according to the bill amount.
If the current account balance is insufficient but the current usage falls within the free tier, the service can still be used.
If your account balance is insufficient and you do not have the privilege of uninterrupted service during overdue payment, TDMQ for RocketMQ can continue to be used and be charged for 24 hours. Then, TDMQ for RocketMQ services will be suspended, disrupting the normal sending and receiving of messages and the routine operation of the console and APIs, and resource occupancy fees will be incurred.
Upon service suspension, the system will process TDMQ for RocketMQ in the following ways:
Time after Service Suspension | Description |
≤ 7 days | If your account is recharged to a positive balance within this period, the billing continues and you can reactivate TDMQ for RocketMQ. |
| If your account does not have a positive balance, you cannot reactivate TDMQ for RocketMQ. |
> 7 days | If your account does not have a positive balance, pay-as-you-go TDMQ for RocketMQ resources will be terminated, and all data will be erased and cannot be retrieved. When your resources are terminated, the Tencent Cloud account creator and all collaborators will be notified by email and SMS. |
Monthly Subscription
TDMQ for RocketMQ exclusively adopts the monthly subscription billing mode.
Alert for Overdue Payment
Seven days before the expiration of your monthly-subscribed instance, the system will automatically send you an expiration warning message every other day. This message will be sent via email and SMS to the creator and all collaborators of the Tencent Cloud account.
Overdue Payment Notification
Starting from the day of the expiration of your monthly-subscribed instance, an overdue payment isolation alert will be sent to you every other day. These alert messages will be sent via email and SMS to the creator and all collaborators of the Tencent Cloud account.
Overdue Payment Policy
If the account balance is sufficient and auto-renewal has been configured, the device will undertake automatic renewal on its expiration date.
For seven days after expiration, your cluster instance can function normally. If a renewal is made within this period, the start date for the renewed cluster instance's period will be the termination date of the previous cycle.
In the event that your cluster instance is not renewed within seven days after expiration, the cluster service will be suspended. Then, all related cluster resources will be terminated, and all data will be cleared and cannot be retrieved. Upon cluster termination, the creator and all collaborators of the Tencent Cloud account will be notified via email and SMS.
Note
Upon receipt of an overdue payment notice, promptly proceed to the Billing Center in the console to top up your account, thereby avoiding any potential disruption to your operations.
If you have any questions related to your billing details, you may cross-verify these details by visiting the Resource Bills page in the console.
If you have any questions about specific charges, see Pricing Details for in-depth description of each billing item and the corresponding billing rules.
You can self-configure alerts for overdue payments through the balance alert feature available in the Billing Center. For more information, see Balance Alerts Guide.
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