PRIVACY POLICY MODULE HEALTHCARE DATA SERVICE

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Last updated: 2026-08-28 16:06:56

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1. INTRODUCTION
This Privacy Policy Module ("Module") applies if you use Healthcare Data Service (the "Feature"). This Module is incorporated into the privacy policy located at Privacy Policy. Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2. CONTROLLERSHIP
The controller of the personal data described in this Module is as specified in the Privacy Policy.
3. PERSONAL DATA WE COLLECT
We collect, receive, store and otherwise process the following personal data about you:
Data Category
Details
Authentication and Security Credential Information
Information for user and role management including user login details (username and password). 
Configuration Data
Configuration and settings for the Feature including name of dataset, dataset name and version, system log   events for auditing, history of system changes, whether strict mode is enabled.
Diagnostic and Usage Data
Information of the software or hardware related to the Feature including request ID, IP access time, DNS domain name, error log, CPU monitoring data and network usage.
To provide the Feature to you, we may also process the above data through integration with our features as follows:
TencentDB for PostgreSQL
Cloud Virtual Machine;
Elasticsearch Service; and
Tencent Kubernetes Engine.
4. PURPOSES AND LEGAL BASIS
We will only use your personal data for the purposes and legal bases set out below:
Purpose
Legal Basis
Provide our Feature. We use data including Configuration Data, Authentication and Security Credential Information and Diagnostic and Usage Data to operate and provide you with the   Feature.
It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Maintain your configuration settings. We use data including Configuration Data to maintain your configuration settings of the Feature.
It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Troubleshooting. We use data including Authentication and Security Credential Information, Configuration Data and Diagnostic and Usage Data to monitor the Feature's performance and quality, detect and identify errors, bugs or failures, analyze the reasons and troubleshoot such problems.
It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Billing. We use data including Diagnostic and Usage Data to facilitate our billing process.
It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Improve and develop our Feature. We use data including Diagnostic and Usage Data to analyse customers' use of the Feature, improve and optimize our Feature.
It is in our legitimate interests to process this information to understand our customers and to improve the Features.
5. HOW WE STORE AND SHARE PERSONAL INFORMATION
As specified in the Privacy Policy and, depending on the location of the customer and customer's choice of the server region, personal data is stored on servers located in Indonesia, Singapore and Hong Kong. 
6. DATA RETENTION
We will retain personal data in Section 3 for as long as it is necessary for the fulfilment of the purpose(s) as described in this Module and as required or authorized by applicable laws, to resolve disputes and to enforce our terms and conditions, other applicable terms of service, and our policies. The actual retention period can vary for different data categories, depending on the context of your interactions with us, your configuration set up and your use of the Feature (e.g., if you request or set a longer or shorter retention period). 
 
For Authentication and Security Credential Information and Configuration Data, your data is retained for the duration of your use of the Feature and is deleted within 30 days upon a request for deletion of your account or cessation of the Feature, whichever is earlier. 
 
For Diagnostic and Usage Data, such data is retained for 180 days after which it will be deleted. 
 
If you have any questions or require additional information relating to the above (including where you require further or more specific information on how long we store your personal data), please contact us at cloudlegalnotices@tencent.com.

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tencent cloud

Tencent Healthcare Data Services

PRIVACY POLICY MODULE HEALTHCARE DATA SERVICE

1. INTRODUCTION

2. CONTROLLERSHIP

3. PERSONAL DATA WE COLLECT

4. PURPOSES AND LEGAL BASIS

5. HOW WE STORE AND SHARE PERSONAL INFORMATION

6. DATA RETENTION

Help and Support

Data Category	Details
Authentication and Security Credential Information	Information for user and role management including user login details (username and password).
Configuration Data	Configuration and settings for the Feature including name of dataset, dataset name and version, system log events for auditing, history of system changes, whether strict mode is enabled.
Diagnostic and Usage Data	Information of the software or hardware related to the Feature including request ID, IP access time, DNS domain name, error log, CPU monitoring data and network usage.

Purpose	Legal Basis
Provide our Feature. We use data including Configuration Data, Authentication and Security Credential Information and Diagnostic and Usage Data to operate and provide you with the Feature.	It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Maintain your configuration settings. We use data including Configuration Data to maintain your configuration settings of the Feature.	It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Troubleshooting. We use data including Authentication and Security Credential Information, Configuration Data and Diagnostic and Usage Data to monitor the Feature's performance and quality, detect and identify errors, bugs or failures, analyze the reasons and troubleshoot such problems.	It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Billing. We use data including Diagnostic and Usage Data to facilitate our billing process.	It is necessary for us to process this information in order to perform our contract with you, or to take steps at your request prior to entering a contract with you.
Improve and develop our Feature. We use data including Diagnostic and Usage Data to analyse customers' use of the Feature, improve and optimize our Feature.	It is in our legitimate interests to process this information to understand our customers and to improve the Features.