If your monthly spending on TRTC services exceeds 3,000 USD, you can contact us for contractual discounts.
You can use the TRTC Price Calculator to estimate your cost.
You can view your bills and transaction history in Billing Center > Bill Details.
Real-time usage statistics may be slightly different from the durations you are actually billed for. In case of conflicts, the statistics in your bills shall apply.
Durations are deducted from your package in real time, and the number of remaining minutes in your package is updated every 5 minutes. You can view your remaining minutes in Package Management.
No. Deductions are based on your cumulative usage in a day.
Below is an example of how deductions work:
|Calculation Period||Period Usage||Cumulative Usage||Cumulative Billable Duration||Period Deduction||Cumulative Deduction|
|00:00:00 - 00:04:59||30 sec||30 sec||1 min||1 min||1 min|
|00:05:00 - 00:09:59||20 sec||50 sec||1 min||0 min||1 min|
|00:10:00 - 00:14:59||40 sec||90 sec||2 min||1 min||2 min|
You can use the TRTC Price Calculator to estimate your usage and cost.
In most cases, if a user subscribes to a stream, they receive both audio and video data. However, in cases where the sender’s camera is turned off, the recipient disables remote video or encounters a network problem, or there is only one user in the room, the user will receive no video data. To reduce your expenses, TRTC bills a period during which a user does not receive video data as audio duration.
Screen sharing data is published as a separate stream. If a user receives a screen sharing stream, the user’s duration will be billed as video duration.
TRTC leverages the capabilities of CSS to relay streams to CDNs. CSS charges you according to the billing rules described in CDN Relayed Live Streaming.
A room with only one user consumes TRTC’s resources, even if no streams are pushed (no upstream data). The only user in a room cannot subscribe to other users’ streams and therefore won’t receive video data. As a result, the duration is billed as audio duration.