Auto Result Diagnosis

Last updated: 2020-02-25 16:53:47

If you failed manual DNS verification, please troubleshoot via self-diagnosis:

  • Tool check method:
    Please click DNS Diagnostic tool According to the prompt Enter content.
  • Self-diagnose way:
    • Check the status of the domain name.
      Make sure the domain name is ready to be resolved. For domain names are't verified with the owner's ID, domain names newly purchased, the resolution may fail.
    • Check the DNS Server
      Make sure you have assigned the resolution to the correct resolution provider. For example, if the DNS server is a Wanwei server, it will not work to add TXT resolution to Tencent Cloud DNS.
    • Check the parsing record.

      If failure continues after you follow the steps above correctly, you may want to check for typos in the server name, record value, etc. Please confirm that TXT records are entered completely and correctly and wait for 24 hours.

If you haven't passed the verification after 24 hours still, Submit a ticket To ask Tencent Cloud engineers for assistance.

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