Last updated: 2019-03-20 09:28:02PDF
The following measures will be taken if your account payment is past due:
- When your balance falls below zero, you can continue to use CCN for the next 24 hours. We will also continue to bill you for this usage.
- After 24 hours, if your account is not topped up to a positive balance, CCN service and billing will automatically be stopped. Your service will remain unavailable if your balance is not positive within 7 days after automatic shutdown. If your balance is positive, CCN and billing can be resumed.
- If your balance remains negative more than 7 days after automatic shutdown, CCN instance will be permanently terminated. Email and SMS notifications will be sent to the Tencent Cloud account creator and all collaborators.