Error Code

Last updated: 2020-10-26 10:12:09

    Client Return Codes

    Error Code Error Message
    0 The call is successful
    2 Incorrect parameter. For example, a single-character alias is bound, or the length of the iOS token, which should have 64 characters, is incorrect
    -1 SDK internal error. Please save the log and contact us
    -2 Request timeout
    -3 The resource has been terminated. To fix this error, you need to purchase the service again and upgrade the application to a later version)
    -4 The number of connections exceeds the package limit, and connections will be refused randomly. To fix this error, you need to upgrade the service
    -5 An error occurred while getting Guid. Please check whether the network, AccessID and AccessKey are correct and whether the resource has been purchased
    -7 An error occurred while sending the request packet. Please check the network connectively. Alternatively, you can save the log and contact us
    -11 Failed to connect to the MQTT server. Please check the network connectivity
    -101 Certain content in the SDK is in an incorrect JSON format. Please save the log and contact us
    -102 Unable to get the token. Please check the network connectivity and application configuration
    -701 A network exception occurred while sending the request packet
    -702 Sending the request packet timed out
    -1101 A network exception occurred while connecting to the MQTT server. Please check the network connectivity
    -1102 A network exception occurred while connecting to the MQTT server. Please check the network or contact us
    -1103 The connection to the MQTT server timed out. Please check the network connectivity
    -10005 AIDL configuration error
    20 Authentication error. AccessID or AccessKey is incorrectly configured
    10000 Start error
    10001 Operation type error code. For example, this error will occur when the parameter is incorrect
    10002 If a registration operation is requested while the previous registration is ongoing, this error code will be returned in the callback API
    10003 Incorrect permission configuration or lack of required permissions
    10004 The so library has not been imported correctly. (In Android Studio, you can create the jniLibs folder in the main directory, and add the 7 so library folders under Other-Platform-SO in the SDK documentation to this directory)
    10005 The XGRemoteService node of the AndroidManifest file was not configured, or the action package name of the node was incorrectly configured
    10008 The ContentProvider was incorrectly configured. Please check the AndroidManifest file
    10009 The jce JAR is incorrect or missing (check whether the wup package has been compiled into it. If this error occurs after obfuscated packaging, please check the obfuscation code)
    10101 Failed to create the linkage (switch to another network and retry)
    10102 The linkage is closed during request processing (switch to another network and retry)
    10103 The server has closed the linkage during request processing (switch to another network and retry)
    10104 An exception occurs during request processing (switch to another network and retry)
    10105 Sending or receiving packets timed out during request processing (switch to another network and retry)
    10106 Failed to send a request due to timeout (switch to another network and retry)
    10107 Failed to receive a request due to timeout (switch to another network and retry)
    10108 The server returns an exception message
    10109 Unknown exception. Please switch to another network or restart the device
    10110 The handler for creating the linkage was null
    Other Unknown error. Please save the log and contact us
    10006 Invalid AccessKey or AccessID
    10007 An error occurred while initializing the TPNS service
    10110 Signature authentication error
    10115 Repeated registration in a short amount of time
    10400 Incorrect SDK parameters
    20002 No valid network connection available. Please check whether the application has made the payment
    10030009 The application does not exist. To implement the SDK integration, please configure the domain name based on your application service access point. For more information, see SDK Integration

    Server Return Codes

    Error Code Error Message
    1010001 No resources are deployed. Please check whether the application has purchased push resources
    1008001 Parameter parsing error
    1008002 The required parameter is missing
    1008003 Authentication failure
    1008004 Service call failure
    1008006 Invalid token. Please check whether the device token has been successfully registered
    1008007 Parameter verification failure
    1008011 Failed to upload the file
    1008012 Uploaded file is empty
    1008013 Certificate parsing error
    1008015 Push task ID does not exist
    1008016 The parameter is in an incorrect datetime format
    1008019 Failed to pass the content security review
    1008020 Certificate package name verification failure
    1008021 Failed to pass the p12 certificate verification
    1008022 Incorrect p12 certificate password
    1008025 Failed to create an application. The application already exists under the product
    1008026 Batch operation partially failed
    1008027 Batch operation fully failed
    1008028 The push has exceeded the API call rate limit
    1008029 Invalid token
    1008030 Unpaid application
    1008031 The application resource has been terminated
    10110008 The queried token has not been associated with an account
    10010005 Push target does not exist
    10010018 Repeated push
    10030002 AccessID does not match AccessKey

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