tencent cloud

Expiration Reminder

The system will send an expiration reminder to the Tencent Cloud account creator and all collaborators 7 days before the expiry of an Anti-DDoS Pro instance via Message Center, SMS and email.

Expiration

• The system will send an expiration reminder to users 7 days before an Anti-DDoS Pro instance expires.
• Expired Anti-DDoS Pro instances will be released at 00:00 on the first day after expiration. The configuration data will be cleared and cannot be restored. DDoS protection capability will be downgraded to 2 Gbps (free) or 10 Gbps (VIP users).

Arrears Reminder

• Fees for pay-as-you-go resources are deducted on a daily basis. Once your account balance falls below zero, we will notify Tencent Cloud account creator and all the collaborators via email and SMS.
• Once you receive the arrears reminder, please go to Billing Center > Payment to top up your account as soon as possible to prevent your business from being affected.