tencent cloud


Bulk Muting and Unmuting

Last updated: 2022-06-21 11:23:53

    Feature Description

    • The app administrator can mute certain group members for a specific period of time.
    • The app administrator can unmute certain group members.
    • When muted users leave and then enter a group again, they remain muted.

    API Call Description

    Applicable group types

    Group Type ID Support for This RESTful API
    Private No. Same as work groups (Work) in the new version.
    Public Yes.
    ChatRoom Yes. Same as meeting groups (Meeting) in the new version.
    AVChatRoom Yes.
    Community Yes.

    Above are the IM built-in groups. For more information, please see Group System.


    Private groups (i.e., work groups in the new version)do not support muting members.

    Sample request URL


    Request parameters

    The following table only describes the modified parameters when this API is called. For more information on other parameters, please see RESTful API Introduction.

    Parameter Description
    https The request protocol is HTTPS, and the request method is POST.
    xxxxxx The country/region where your SDKAppID is located.
  • China: console.tim.qq.com
  • Singapore: adminapisgp.im.qcloud.com
  • Seoul: adminapikr.im.qcloud.com
  • Frankfurt: adminapiger.im.qcloud.com
  • India: adminapiind.im.qcloud.com
  • v4/group_open_http_svc/forbid_send_msg Request API
    sdkappid The SDKAppID assigned by the IM console when an application is created
    identifier The app administrator account. For more information, please see the App Admin section in Login Authentication.
    usersig The signature generated in the app administrator account. For details on how to generate the signature, please see Generating UserSig.
    random A random 32-bit unsigned integer ranging from 0 to 4294967295
    contenttype Request format. The value is always json.

    Maximum call frequency

    200 calls per second

    Sample request packets

    • Muting members
      You can set a specific period of time in ShutUpTime to mute specified members.

       "GroupId": "@TGS#2C5SZEAEF",
       "Members_Account": [ // Up to 500 member accounts
       "ShutUpTime": 60 // Muting period (unit: second)
    • Unmuting members
      To unmute members, set ShutUpTime to 0.

       "GroupId": "@TGS#2C5SZEAEF",
       "Members_Account": [ // Up to 500 member accounts
       "ShutUpTime": 0 // 0 indicates to unmute members.

    Request packet fields

    Field Type Required Description
    GroupId String Yes The ID of the group to be queried
    Members_Account Array Yes The member accounts to be muted. A maximum of 500 accounts are supported.
    ShutUpTime Integer Yes Unsigned type. The muting period in seconds. 0 indicates to unmute members. 4294967295 indicates to permanently mute members.

    Sample response packet

      "ActionStatus": "OK",
      "ErrorInfo": "",
      "ErrorCode": 0

    Response packet fields

    Field Type Description
    ActionStatus String Request result. OK: successful. FAIL: failed.
    ErrorCode Integer Error code. 0: successful. Other values: failed.
    ErrorInfo String Detailed error information

    Error Codes

    The returned HTTP status code for this API is always 200 unless a network error (such as error 502) occurs. The specific error code and details can be found in the response fields ErrorCode and ErrorInfo respectively.
    For public error codes (60000 to 79999), please see Error Codes.
    The following table describes the error codes specific to this API:

    Error Code Description
    10002 Internal server error. Try again.
    10003 Invalid command word.
    10004 Invalid parameter. Check the error description and troubleshoot the issue.
    10007 No operation permissions. For example, a common member in a public group tries to remove other users from the group, but only the app administrator can do so.
    10010 The group does not exist or has been deleted.
    10015 Invalid group ID. Make sure to use the correct group ID.

    API Debugging Tool

    Use the RESTful API online debugging tool to debug this API.


    Getting the List of Muted Group Members (v4/group_open_http_svc/get_group_shutted_uin)

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