tencent cloud

PrevNext

Feedback

search by keyword

Recent Pages

Documentation
Chat
    Documentation
    Download PDF

    Data Privacy and Security Agreement

    Last updated: 2022-04-27 10:36:49
    Download PDF

      1. BACKGROUND

      This Module applies if you use Instant Messaging (“Feature”). This Module is incorporated into the Data Privacy and Security Agreement located at (“DPSA”). Terms used but not defined in this Module shall have the meaning given to them in the DPSA. In the event of any conflict between the DPSA and this Module, this Module shall apply to the extent of the inconsistency.

      2. PROCESSING

      We will process the following data in connection with the Feature:
      Personal Information
      Use
      User Information: nickname, avatar URL, personalized signature, etc. of the relevant user of the Feature (depending on user settings)
      We only process this data for the purposes of providing the Feature to you. Please note that this data is integrated with our Cloud Load Balancer (CLB), TencentDB for MySQL (MySQL), TencentDB for MongoDB (MongoDB), TencentDB for Redis (Redis), Message Queue CKafka (CKafka), Cloud Object Storage (COS) features for this purpose.
      Chat Message Records: any written, photos, audio and video message contents
      We only process this data for the purposes of providing the Feature to you. Please note that this data is integrated with our CLB, MySQL, MongoDB, Redis, CKafka, COS features for this purpose.

      3. SERVICE REGION

      As specified in the DPSA.

      4. SUB-PROCESSORS

      As specified in the DPSA.

      5. DATA RETENTION

      We will store personal data processed in connection with the Feature as follows:
      Personal Information
      Retention Policy
      User Information
      If you opt not to store such data on our server, we will only process it momentarily on our servers to provide the Feature and will not store such data, unless otherwise required by applicable Data Protection Laws. If you opt to store such data on our server, we retain such data for your chosen data retention time limit, or for 7 days (if you do not choose a data retention time limit), unless otherwise required by applicable Data Protection Laws.
      Chat Message Records
      If you opt not to store such data on our server, we will only process it momentarily on our servers to provide the Feature and will not store such data, unless otherwise required by applicable Data Protection Laws. If you opt to store such data on our server, we retain such data for your chosen data retention time limit, or for 7 days (if you do not choose a data retention time limit), unless otherwise required by applicable Data Protection Laws.
      You can request deletion of such personal data in accordance with the DPSA and unless applicable law prohibits us to make such deletion.

      6. SPECIAL CONDITIONS

      You must ensure that this Feature is only used by end users who are of at least the minimum age at which an individual can consent to the processing of their personal data. This may be different depending on the jurisdiction in which an end user is located.
      This Feature is not intended for the processing of sensitive data. You must ensure that this Feature is not used to transfer or otherwise process any sensitive data by you or your end users.
      You represent, warrant and undertake that you shall obtain and maintain all necessary consents from End Users in respect of the processing of their personal data (such as content data) in respect of the Feature, in accordance with applicable laws and so as to enable us to comply with applicable laws.
      Contact Us

      Contact our sales team or business advisors to help your business.

      Contact Us
      Technical Support

      Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

      Submit a Ticket
      7x24 Phone Support
      Copyright © 2013-2024 Tencent Cloud. All Rights Reserved.
      Privacy PolicyLegalCookie Policy