Domain Name Connection

Last updated: 2020-05-21 14:43:40

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How do I connect a domain name?

You can connect a domain name in the CDN Console. For more information, please see Adding Domain Names.

Does CDN support connecting wildcard domain names?

CDN supports connecting wildcard domain names but a verification is needed. Upload the verification files provided by Tencent Cloud to the root directory of the website, and establish the connection to the wildcard domain name after the verification is completed successfully.
In addition:

  1. If a wildcard domain name such as *.test.com is already connected to Tencent Cloud, then none of its sub-domain names can be connected to another account.
  2. If the wildcard domain name *.test.com is already connected to your account, then wildcard domain names in formats such as *.path.test.com cannot be connected to this account.

How long does it take to configure CDN?

Generally, it takes less than 30 minutes for the CDN configuration to take effect. If the configuration does not take effect within 30 minutes after configuration, you can submit a ticket for assistance.

Are there any requirements for connecting a domain name to CDN?

Before a domain name is connected to CDN for acceleration, it must obtain the ICP filing from the MIIT, and the business contents on the origin server must be compliant.

Can I configure multiple origin server IPs?

Yes. After you configure multiple IPs, CDN will randomly access one of the entered IPs when forwarding a request to the origin server. If the number of origin-pull failures with this IP exceeds the threshold, it will be isolated for 300 seconds by default and no longer used for origin-pull.

How do I bind CNAME to a domain name after the domain name is connected to CDN?

Please see CNAME Configuration for how to bind CNAME with your DNS service provider.

Why can a domain name only be disabled but not deleted?

Please check if you are using a collaborator account. Permissions are granted by the creator of the CDN service. The collaborator cannot perform any action unless it has been granted the specific permission. If you are sure that the account has been granted the permissions, submit a ticket for assistance.

Will the domain name configuration be retained after the acceleration service is disabled?

After the acceleration service is disabled, the domain name configuration is retained, but the acceleration service will cease. In this case, any request from user will be forwarded to the origin server for origin-pull.

Will the domain name configuration be retained after an acceleration domain name is deleted?

After the domain name is deleted, its configuration is not retained.

How do I disable the acceleration service?

You can disable the acceleration service in the CDN Console. For more information, please see Domain Name Operations.

How do I delete an acceleration domain name?

You can delete an acceleration domain name in the CDN Console. For more information, please see Domain Name Operations.

How do I unblock a domain name?

Please submit a ticket for assistance.