Resetting Login Passwords for Sub-users

Last updated: 2020-09-22 16:59:46


    This document describes how to change the password for a sub-user. After the modification, the sub-user can use the new password to log in and manage resources under the root account.



    These directions only apply to created custom sub-users.

    1. In User List, locate the sub-user whose password needs to be changed and click the username to enter the user details page.
    2. Go to Security > Console login settings > Login password and click Reset Password, as shown below:
    3. In the Console Access window that pops up, set the password for the current user as shown below:

    If you need to set a new password for the sub-user, you can do so in the following two ways:
    - If you select Auto-generate password in Access Password, the system will automatically generate a console login password. You can copy and save it. If needed, you can also click Download .csv to save the password.
    - If you select Customize Password in Access Password, enter the password you want to set as the sub-user's console login password.

    • If you want the current user to reset their own password, you can select Enforce Password Reset. The sub-user will be required to reset their console login password the next time they log in.

    For more information on how to create custom sub-users, please see Creating a Custom Sub-user.
    For more information on how to change the login password for collaborators, please see Modifying Account Password.