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- News and Announcements
- Product Introduction
- Purchase Guide
- Free Demos
- Download
- Get Started
- Chat Interaction (UI Included)
- Video Call (UI Included)
- Desk
- Quick Start
- Integration Guide
- Configure Channels
- Admin Operation Manual
- Configure Agent to Proactively Contact Chat Users
- Login to Management End
- Third-party extension
- Agent Management
- Agent Role Permission Management
- Online Status and Reasons for Short Break
- Skill Group Management
- Session Service Flow Management
- Satisfaction Evaluation
- Quick Reply
- Session Routing and Reception Settings
- Agent Operation Manual
- AI Chatbot
- More Practices
- How to intergrate TUIChat independently in Uniapp（Vue2 & Vue3）
- How to intergrate TUIChat independently in Web（Vue2 & Vue3）
- AI Chatbot
- End-to-end encrypted chat with Virgil
- Super Large Entertainment and Collaboration Community
- Live Room Setup Guide
- How to integrate Tencent IM with Salesforce
- How to integrate Tencent IM with Zendesk
- How to integrate chat widget to your Shopify online store
- Discord Implementation Guide
- How to Integrate Chat into Games
- Flutter Avchatroom
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Webhooks
- Webhook Overview
- Webhook Command List
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Webhook Mutual Authentication Configuration Guide
- Chatbot webhooks
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
Feature Description
The IM trial edition and IM developer edition applications support account deletion by default. For other types of applications (such as: TRTC, whiteboard, professional edition, ultimate edition), it needs to be enabled in the console.
Note:
For specific package types, you can enter the application page in the Console, and click Application > Application Details > Plan to view.
Note:
After deleting an account, the user's data will be irrecoverable, please use this interface with caution.
When deleting an account, that user's relationship chain, profile, groups, sessions, and other data will also be deleted.
The IM trial edition and IM developer edition support importing deleted UserIDs. For other types of applications (such as: TRTC, whiteboard, professional edition, ultimate edition), deleted UserIDs are not allowed to be re-imported within 3 months.
API Calling Description
Sample request URL
https://xxxxxx/v4/im_open_login_svc/account_delete?sdkappid=88888888&identifier=admin&usersig=xxx&random=99999999&contenttype=json
Request parameters
The following table only describes the modified parameters when this API is called. For more information on other parameters, please see RESTful API Overview.
Parameter | Description |
https | The request protocol is HTTPS, and the request method is POST. |
xxxxxx | The country/region where your SDKAppID is located. China: console.tim.qq.comSingapore: adminapisgp.im.qcloud.comSeoul: adminapikr.im.qcloud.comFrankfurt: adminapiger.im.qcloud.comIndia: adminapiind.im.qcloud.comSilicon Valley: adminapiusa.im.qcloud.comJakarta: adminapiidn.im.qcloud.com |
v4/im_open_login_svc/account_delete | Request API |
sdkappid | SDKAppID assigned by the console when the app is created |
identifier | |
usersig | Signature generated in the app admin account. For details on how to generate the signature, please see Generating UserSig. |
random | A random 32-bit unsigned integer ranging from 0 to 4294967295 |
contenttype | Request format. The value is always json. |
Maximum calling frequency
100 calls per second
Sample request packet
{"DeleteItem":[{"UserID":"UserID_1"},{"UserID":"UserID_2"}]}
Request packet fields
Field | Type | Required | Description |
DeleteItem | Array | Yes | Account array to delete. A single request can contain up to 100 accounts. |
UserID | String | Yes | UserID of the account to delete |
Sample response packet
{"ActionStatus": "OK","ErrorCode": 0,"ErrorInfo": "","ResultItem": [{"ResultCode": 0,"ResultInfo": "","UserID": "UserID_1"},{"ResultCode": 70107,"ResultInfo": "Err_TLS_PT_Open_Login_Account_Not_Exist","UserID": "UserID_2"}]}
Response packet fields
Field | Type | Description |
ActionStatus | String | Request result. OK: successful; FAIL: failed |
ErrorCode | Integer | Error code. 0: successful; other values: failed |
ErrorInfo | String | Error information about the request failure |
ResultItem | Array | Array of results for different accounts |
ResultCode | Integer | Error code for the account. 0: successful; other values: failed |
ResultInfo | String | Error information about the failure to delete the account |
UserID | String | UserID of the account to delete |
Error Codes
The returned HTTP status code for this API is always 200 unless a network error (such as error 502) occurs. The specific error code and details can be found in the response fields
ErrorCode and ErrorInfo respectively.
For public error codes (60000 to 79999), please see Error Codes.
The following table describes the error codes specific to this API:Error Code | Description |
30006 | An internal server error occurred while clearing relationship chain data. Try again later. |
30007 | Internal server timeout occurred while clearing relationship chain data. Try again later. |
30008 | A write conflict occurred while writing relationship chain data. You are advised to use the batch mode. |
40006 | An internal server error occurred while clearing profiles. Try again later. |
70107 | The UserID to delete does not exist. Make sure that the UserID is valid. |
70169 | Server timeout. Try again later. |
70202 | Server timeout. Try again later. |
70402 | Invalid parameters. Make sure that the required fields are all entered and the parameter settings meet the protocol requirements. |
70403 | Request failed. App admin permissions are required to perform this operation. |
70500 | Internal server error. Try again later. |
71000 | Failed to delete accounts. Only accounts of apps using the IM Trial plan can be deleted. Your current app is using the Pro plan and therefore does not support deleting accounts. |
API Debugging Tool
References
Importing a Single Account (v4/im_open_login_svc/account_import)
Importing Multiple Accounts (v4/im_open_login_svc/multiaccount_import)
Querying Accounts (v4/im_open_login_svc/account_check)
Invalidating Account Login States (v4/im_open_login_svc/kick)
Querying Account Online Status (v4/openim/query_online_status)
Yes
No
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