1. What is the Linux server load average?

Load is used to measure the workload of a server; that is, the length of the queue of tasks to be executed by the CPU. The greater the value, the more processes that are currently running or waiting to be executed.

2. How can I check the Linux server load?

You can run the w, top, uptime, and procinfo commands or access the /proc/loadavg file to view the load.
Please refer to "Installing Software in the Linux Environment" for instructions on how to install the procinfo tool.

3. What should I do when the server load is too high?

The server load/load average is displayed based on the length of the process queue. A high server load (we recommend referencing the 15-minute average) may be caused by insufficient CPU resources, I/O read/write bottlenecks, insufficient memory resources, or intensive computing tasks. We recommend you run the vmstat, iostat, and top commands to identify the reason for the high load and optimize the processes.

4. How do I check the server memory usage?

You can check the server memory usage by running the free, top (after running, you can press shift+m to sort the memory), vmstat, and procinfo commands or by accessing the /proc/meminfo file.

5. How do I check the memory usage of a single process?

You can check the memory usage of a single process by running the top -p PID, pmap -x PID, and ps aux|grep PID commands or by accessing the /proc/$process_id (process PID) /status file (for example, the /proc/7159/status file).

6. How do I check the services and ports that are currently in use?

You can check the services and ports that are currently in use by running the netstat -tunlp, netstat -antup, and lsof -i:PORT commands.

7. How do I check the server process information?

You can check the server process information by running the ps auxww|grep PID, ps -ef, lsof -p PID, and top -p PID commands.

8. How do I stop a process?

You can run kill -9 PID (PID indicates the process ID) and killall program name (for example, killall cron) to stop a process.
To stop a zombie process, you need to kill the parent process by running kill -9 ppid (ppid indicates the parent process ID, which can be queried by running ps -o ppid PID (for example, ps -o ppid 32535)).

9. How do I locate a zombie process?

You can run top to view the total of zombie processes, and run ps -ef | grep defunct | grep -v grep to locate a specific zombie process.

10. Why can't I enable the server port?

You need to check the operating system and the application to ensure a port is enabled.
Only the root user can enable ports below 1024 on the Linux operating system. Run sudo su - to obtain root permissions before enabling the server port.
For application issues such as port conflicts or configuration problems, use the application startup logs to troubleshoot them. The Tencent server system uses port 36000.

11. What are the commands commonly used to check the performance of a Linux server?

Other commonly used commands and files: free -m, du, uptime, w, /proc/stat, /proc/cpuinfo, and /proc/meminfo.

12. What do I do when Cron doesn’t work?

Follow the steps below to troubleshoot this problem:

1. Verify whether crontab is running normally.
   1. Run crontab -e to add the following test item.

      \*/1 \* \* \* \* /bin/date >> /tmp/crontest 2>&1 &

   2. Check the /tmp/crontest file.
      If there are any problems, run ps aux|grep cron to look for the pid of cron, run kill -9 PID to terminate the cron process, and then run /etc/init.d/cron start to restart cron.
2. Verify whether the script path in the cron entry is an absolute path.
3. Check whether you used the right account to execute cron. Also, check whether the account is included in /etc/cron.deny.
4. Check the execution permission of the script, the script directory, and the log file permission.
5. We recommend that you run the script in the background by adding an "&" at the end of the script entry. For example, \*/1 \* \* \* \* /bin/date >> /tmp/crontest 2>&1 &.

13. How do I set up a startup task for my CVM instance?

The Linux kernel startup sequence is as follows:

1. Start the /sbin/init process.
2. Run the init initial scripts in sequence.
3. Run the level script /etc/rc.d/rc\*.d, where the value of * means the running mode, which can be queried in /etc/inittab.
4. Run /etc/rc.d/rc.local.

Note：

The startup task can be configured in /etc/rc.d/rc.local or in the S\*\*rclocal file in /etc/rc.d/rc\*.d.

14. Why is the server disk read-only?

Common reasons for a read-only server disk are as follows:

• The disk space is full
  You can run df -m to check the disk usage and then delete unnecessary files to free disk space. (We do not recommend you delete non-third party files. Please check the files before you delete them).
• Disk inode resources are all occupied
  You can run df -i to view and confirm relevant processes.
• There is a hardware failure

If none of the above works, please call the hot line or submit a ticket.

15. How do I view Linux system logs?

• The storage path for system-level log files is /var/log.
• The commonly used system log is /var/log/messages.

16. How do I find large files in the file system?

You can find them by following the steps below:

1. Run df to query the disk partition usage (for example, df -m).
2. Run du to query the size of a specific folder (for example, du -sh ./\*, du -h --max-depth=1|head -10).
3. Run ls to list the files and file sizes (for example, ls -lSh).
   You can also directly check the size of files under a specific directory by using the find command (for example, find / -type f -size +10M -exec ls -lrt {} \).

17. How do I check the version of a server’s operating system?

You can run the following commands to check the version of a server’s operating system:

• uname -a
• cat /proc/version
• cat /etc/issue

18. Why are Chinese characters displayed as unintelligible code in the Linux terminal?

The server itself does not impose restrictions on the display language. Therefore, this is most likely a client problem. If you are using secureCRT, try to change the settings in Options -> Session Options -> Appearance. If you are using other terminal software, please search on Google for solutions.
If this problem appears in a pure Linux shell, run export to check the user environment variables such as LANG and LC_CTYPE.

19. How do I configure a connection timeout using SecureCRT?

You can configure the following settings so that the connection to your CVM instance remains stable when connecting to CVM via SecureCRT:

1. Open SecureCRT and select Options.
2. Select Session Options and click Terminal.
3. Select Send protocol NO-OP in the Anti-idle box on the right and set the time to “every 120 seconds”.

20. Why isn't disk space on a Linux server freed after a file is deleted?

Cause:

After logging in to your Linux CVM instance and deleting a file using rm, you may find that the available disk space does not increase when you use df to check the disk space. This is because when the file is deleted, if another process happens to be accessing the file, the space occupied by the deleted file will not be immediately freed at the time you check the disk space.

Solution:

1. Run lsof |grep deleted using the root permission and find the PID of the process that is using the deleted file.
2. Kill the process using kill -9 PID.

21. How do I delete files on a Linux server?

You can run rm to delete files. Files deleted with this command cannot be recovered. Therefore, please use this command with caution.
Format of rm: rm (option) (parameter).

• Options:
• -d*: directly deletes all hardwired data contained in the directory to be deleted, and then deletes the directory itself.
• -f*: forcibly deletes a file or a directory.
• -i*: asks the user before deleting an existing file or directory.
• -r* or -R: deletes all files and sub-directories under a specific directory together using recursive processing.
• --preserve-root*: does not implement recursive operations on the root directory.
• -v*: displays the detailed execution processes of the commands.
• Parameter: specifies the file or file list to be deleted. If the parameter contains a directory, add the -r or -R option.
• Example:
  • Run rm test.txt to delete the test.txt file.
  • Run rm -r test to delete the test directory.
  • Run rm -r * to delete all files and sub-directories under the current directory.